“Smart Office” is the pack of the convenient telecommunications services that allow our clients to increase their businesses’ competitiveness.
“Smart Office” allows the enterprise to save telephone number when the company is moving to the new office, create the voice menus, receive and readdress faxes on e-mail, and also analyse calls statistics.
One telephone number forever
“Smart Office” service implies keeping one virtual telephone number. All incoming calls are readdressed to any other client’s numbers – fixed or mobile. The quantity of the incoming calls is not limited while the quality of telephony keeps extremely high. Capital invested in the “commercial” telephone numbers advertising and support will not be wasted.
Easy-in-use menu of voice greetings
Voice menu is an easy and effective way to raise the culture of communication with clients and partners and to increase the efficiency of office-managers and call-centers operators.
It is commonly-accepted courtesy to welcome callers with the greeting: “Hello! You have dialed Gars Telecom. Thank you for your call. It is very important for us”.
“Smart Office” allow us to easily create voice menus of the type: “press 1 to connect to sales department; press 2 to send a fax, etc.” of any complexity.
Integrated office networks
The service unites all clients’ offices to one phone network managed by voice menu. Now from the core menu clients are readdressed to any other office of the company regardless of what telecom-providers serve these objects (for instance, client can directly call the warehouse or help desk without assistant’s help).
Incoming calls statistics is an effective marketing tool
“Smart Office” renders the detailed statistics of the incoming calls. Information is rendered in real-time mode via internet with the specification by the voice menu parts.
Marketing activity of any company aims at providing an appropriate level of investments return and profitability. On-line statistics of the incoming calls will help to effectively manage advertising process and enjoy the benefits of advertising activity.
Faxes forwarding on the e-mail
“Smart Office” stands for business efficiency and helps to decrease paper waste in the office. The all incoming faxes can be forwarded on the any e-mail address in the company.